Shipping Policy

update Last Updated: March 8, 2026

01. Overview

No Physical Shipping

Echodit is a cloud-based, online document and task management platform. We do not sell or ship any physical products, and no courier or postal delivery is involved at any stage of using our services.

This Shipping Policy explains how access to our software plans and add-ons is delivered to you after a successful payment.

02. Nature of Our Service

Digital Delivery Only

Everything offered on Echodit, including subscription plans, storage add-ons, and platform features, is delivered digitally through your online account. There is nothing to ship, track, or receive by mail.

  • Subscription plans (Free, Growth, Business, and CA plans)
  • Storage add-ons (5 GB, 25 GB, 100 GB, etc.)
  • Access to platform features such as document uploads, tasks, and CA collaboration
03. Plan & Add-on Activation

Instant, Automatic Activation

Once a payment is successfully processed through our payment partner, your selected plan or add-on is activated automatically on your Echodit account. In most cases this happens instantly, and in all cases within a few minutes of payment confirmation.

You will receive a confirmation email at the address linked to your account once the upgrade or add-on is active. No further action is required on your part.

04. Accessing the Platform

Where to Use Echodit

Once activated, your plan or add-on can be accessed by logging into your Echodit account from our website or mobile app (when available). There is no separate installation, physical device, or shipment required to start using the platform.

05. Delays & Failed Activations

If Something Goes Wrong

In rare cases, a successful payment may not reflect immediately on your account due to technical issues or delays from our payment partner. If your plan or add-on is not activated within 24 hours of a successful payment, please contact our support team with your payment reference so we can resolve it promptly.

Still Have Questions?

Contact us if you need clarification about plan or add-on activation.